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June 1, 2010

ECD Reaches 'Over 99% On-time Delivery' Status

Milwaukie, OR, USA – Long recognized for its R&D, innovation, and reliability, Milwaukie, OR based thermal profiling equipment and software manufacturer ECD announced it has reached the "over ninety-nine percent on-time delivery" milestone. Only the occasional lack of required information from customers currently keeps that number from being one hundred percent, according to Grant Peterson, VP Marketing & Sales at ECD.

"We believe on-time delivery is an important part of having a quality product, and have been on an upward trend for four years, in spite of order-rate fluctuations, thinned inventories, and reduced planning horizons that the economy has triggered. We’re quite proud of that. Our manufacturing capability has steadily grown, and both quality and service turnaround time are at an all-time high."

Peterson put this latest accomplishment in perspective by adding, "We have kept to a consistent plan of maximizing the ease of the customer experience, and it has paid off in every area from developing solutions, to training, to ease of purchasing" referencing ECD-University, their online training facility, and the ECD Superstore. ECD developed their web-based Superstore to further enable quick turnaround for customers, making it easy and convenient to order vital thermal profiling accessories such as thermocouples, probes, and board carriers. Using convenient payment methods, customers can order these consumables from the Superstore at any time, day or night. No matter how products are ordered, however, ECD remains committed to maintaining its ninety-nine percent on-time record. For more information on ECD and its entire line of thermal profiling products for the electronics, baking, and other industries, visit http://www.ecd.com/.

Contact:
ECD

Grant Peterson
http://www.ecd.com/


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