RANCHO SANTA MARGARITA, CA — Valor Computerized Systems, Inc., global provider of productivity improvement software across the printed circuit board manufacturing supply chain, announces the launch of a dedicated Customer Support Portal designed to provide customers with an advanced level of innovative assistance.

The new Support Portal will allow customers to access the following:

• Log new support cases
• Check and updated existing support cases
• Search the Valor knowledge base for solutions (coming soon)
• Communicate via forums (coming soon)

The Valor Customer Support Portal and its new infrastructure unifies support for all product platforms into a single Web interface, allowing customers to submit issues, receive updates on submitted issues, look up solutions in a knowledge base and find peer-based solutions through discussion forums.

“Valor has placed tremendous effort in analyzing and optimizing our infrastructure and internal processes to ensure improved response times, more visibility and transparency in order to increase customer satisfaction,” said Jay Gorajia, Valor’s Corporate Vice President , Customer Support & Professional Services.

Gorajia continued, “Valor is proud to release phase 1 of the Customer Support Portal and will continue to find ways to enhance and improve the customer experience.”

To access the new Customer Support Portal, visit http://www.valor.com/. From the homepage, click the “Support” tab and then choose “Customer Portal.”