NASHVILLE — Kyzen, a world leading provider of environmentally responsible precision cleaning products for the electronics and high-technology manufacturing operations, announces that it has been awarded a 2009 Circuits Assembly Service Excellence Award in the category of Electronics Suppliers — Cleaning Materials for its outstanding customer ratings, as judged by Kyzen’s own customers. This is the third consecutive year that Kyzen has won a Service Excellence Award in this category.
Circuits Assembly Editor-in-Chief Mike Buetow presented the award to Tom Forsythe, vice president, during a Monday, March 30, 2009 reception that took place at the Mandalay Bay Convention Center in Las Vegas before the start of APEX.
“Kyzen has been the recipient of many awards over the years, but the Service Excellence Award is in a special category,” said Forsythe. “It is the opinions and words of our customers shared privately with Circuits Assembly that fundamentally select the winner of this award. While every supplier in every category in every industry believes they have superior, if not the best customer service. We have the honor of knowing that our customers hold us in that high regard, and that we have maintained that level of excellence for many years.”
The 17th annual Service Excellence Awards present awards to EMS providers, and equipment and software suppliers. The awards honor companies in the manufacturing industry that exceed expectations in customer service.
For the awards, companies are rated on a scale of 1 (poor) to 5 (superior) in five service categories: dependability; ease of use; responsiveness; technology; and value for price.
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