OK International is celebrating after winning a Service Excellence Award, presented to Sherilyn Hill, Marketing Manager Americas, during a ceremony at this year’s APEX exhibition in Las Vegas. Recognising the company’s achievement in the category of ‘Rework & Repair’, the prestigious accolade confirms OK International’s ongoing commitment to raising the bar for exceptional customer support.

“We are both pleased and excited to have received this prestigious industry honour, particularly since it reflects the strong working relationship we continue to enjoy with customers around the world,” explains Hill. “We would like to thank our customers in the Americas and beyond for their ongoing loyalty. This award is valuable recognition of our dedication to customer service excellence – an area of our business that we will continue to build into the future.”

Now in its 15th year, the Circuits Assembly Service Excellence Awards (SEA) program is designed to honour companies excelling in the critical area of customer support. Open to all Electronics Manufacturing Service Providers and Electronics Assembly Suppliers, the awards survey customers in order to determine the level of satisfaction across designated categories. This year, having independently calculated responses and ratings, the SEA judges found that OK International emerged at the head of the hotly-contested Rework & Repair category.

OK International has been manufacturing innovative tools for the electronics assembly workbench for decades. Incorporating soldering, desoldering and rework technologies, advanced package rework, benchtop fume extraction and fluid dispensing systems, the OK International product range is underpinned by a comprehensive global sales channel. This extensive range of leading-edge technologies is a product of the company’s in-depth knowledge and experience in the electronics assembly industry – a fact reinforced by the SEA judges.