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April 22, 2008
Asymtek Receives 2008 Service Excellence Award from Circuits Assembly
Honored for the Fifth Consecutive Year
Carlsbad, CA – Asymtek, a Nordson company and leader in dispensing, coating and jetting technologies, announces it has received Circuits Assembly magazine’s prestigious “Service Excellence Award” for the fifth year in a row. Asymtek was selected best electronics assembly equipment supplier in the dispensing category, and received the highest cumulative scores for customer satisfaction in five areas: technology, dependability, responsiveness, ease-of-use, and value for the dollar. Specific customer comments included: “Everyone I dealt with was courteous and very responsive,” “We experienced a 50% increase in production for our process,” and “Asymtek’s customer service is without comparison in responsiveness and ‘going beyond’ to satisfy us.”
Asymtek vice president of operations, Martin Stone remarked, “Asymtek’s customers place a great value in the support we give them before and after the sale, and we work hard to fulfill their expectations in support of that value. Winning the Service Excellence Award validates our efforts in meeting and exceeding customer expectations.”
This is the 16th year Circuits Assembly has sponsored the awards program. The awards honor key companies in the electronics industry that excel in technical service, as judged by their own customers. Circuits Assembly recognized the companies that received the highest customer service ratings at a ceremony held during the APEX tradeshow in Las Vegas.
Contact:
Asymtek
Roberta Foster-Smith
http://www.asymtek.com
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